Articles on: Integrations, Embedding, and Notifications

Customizing the reply-to for submission confirmation emails sent to form respondents

With NoteForms, you can customize the reply-to field of the form submission confirmation email. With this feature, you can ensure that your form respondents can easily reply to the right email address. Here's how it works:

Custom Reply-To Address

If you've specified a custom reply-to email address in your notification settings, the notification emails will use this address as the reply-to. This means that when you receive a form submission notification and choose to reply, your response will be directed to the specified email address.

Fallback to the Form Creator's Email

If the custom reply-to field is empty, the reply-to address will default to the email address of the person who created the form. This ensures that even if no custom or respondent-provided email is available, you can still maintain communication through the form creator's email address.

How to Set Up Reply-To Options

To configure the Reply-To options for your form submission confirmation email, please go to this help page.

How to send an email submission confirmation to form respondents?

Please check this article for more details.

How to enable notifications on email, Slack, and Discord in a Notion Form?

As part of our security improvements, free plan accounts on NoteForms are limited to sending notifications only to their own account email address. This measure helps protect users and prevent misuse, such as sending phishing or bulk spam emails through NoteForms. For free plan users, the “Send to” email must match the account’s registered email address.

Updated on: 11/08/2025

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